Returns & Exchanges
At Julian Bakery, we strive for complete customer satisfaction; if you are not entirely happy with your purchase, you may return unopened items within 30 days of delivery for a full refund.
Initiate Return
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Package
Safely pack the unopened products in their original packaging, ensuring the RMA number is clearly written on the outside of the box.
Ship Items
Send your package to our returns department using a trackable shipping method to ensure your return is documented and received safely.
Receive Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing